Privacy Policy

Last updated: January 2025

1. Introduction

At Rocketways ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website enhancement platform ("Service").

2. Information We Collect

Account Information

When you create an account, we collect:

  • Name and email address
  • Password (securely hashed)
  • Billing information (processed by Stripe)

Usage Data

We automatically collect:

  • Page views and interactions with your embedded widgets
  • Device and browser information
  • IP addresses (anonymized for analytics)
  • Referral sources

Website Visitor Data

When visitors interact with widgets on your website, we collect interaction data to provide analytics. This data is associated with your account, not individual visitors.

3. How We Use Your Information

We use collected information to:

  • Provide and maintain the Service
  • Process payments and manage subscriptions
  • Send service-related communications
  • Provide analytics and usage reports
  • Improve and optimize our Service
  • Ensure security and prevent fraud

4. Data Sharing

We do not sell your personal data. We may share data with:

  • Service Providers: Stripe for payments, cloud hosting providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

5. Data Security

We implement industry-standard security measures including:

  • Encryption in transit (HTTPS/TLS)
  • Secure password hashing
  • Regular security audits
  • Access controls and authentication

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we remove personal data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Opt out of marketing communications

To exercise these rights, contact us at [email protected].

8. Cookies

We use cookies for authentication, preferences, and analytics. You can manage cookie preferences through your browser settings.

9. GDPR Compliance

For EU/EEA users, we comply with GDPR requirements. We process data based on:

  • Contract performance (providing the Service)
  • Legitimate interests (improving the Service)
  • Consent (marketing communications)

10. CCPA Compliance

California residents have additional rights under CCPA, including the right to know what personal information we collect and the right to request deletion.

11. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect data from children under 16.

12. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or through the Service.

13. Contact Us

For privacy-related questions, contact us at: